Terms and Conditions

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before purchasing, downloading, installing, or using any software products ("Software" or "Products") provided by SysNucleus ("Company", "we", "us", or "our").

1. License and Usage Rights

1.1. Upon purchasing any Software from SysNucleus, you will receive a license key file that converts the trial version into a fully functional version.

1.2. The Software license for each product is:

  • Non-exclusive
  • Non-transferable
  • Perpetual (valid for all versions of the Software released during 1 year period from date of purchase)
  • Limited to installation and use on one computer per license
  • Transferrable from one computer to another

1.3. You may not:

  • Modify, reverse engineer, decompile, or disassemble any Software
  • Create derivative works based on any Software
  • Share, distribute, lease, or sublicense the license key
  • Remove any copyright or proprietary notices from any Software

2. Trial Versions

2.1. SysNucleus offers trial versions of our Software products with limited functionality.

2.2. No purchase or registration is required to use trial versions.

2.3. After the trial period expires, you must purchase a license to continue using the Software.

2.4. Trial period duration may vary by product and will be clearly indicated during download or installation.

3. Purchase and Refund Policy

3.1. SysNucleus Software products are available for one-time purchase fees.

3.2. We offer a 15-day refund policy from the date of purchase for all our products.

3.3. To request a refund, contact our support team within the 15-day period with your purchase details.

3.4. After the refund period expires, all sales are final.

3.5. Refunds will be processed using the same payment method used for the original purchase.

4. Technical Support

4.1. Technical support is provided by SysNucleus for one (1) year from the date of purchase for each product.

4.2. Support includes:

  • Bug fixes and issue resolution
  • Usage assistance
  • License key recovery
  • Product updates and patches

4.3. Support does not include:

  • Custom feature development
  • Training services
  • Integration with third-party software
  • Support for unsupported operating systems

4.4. Support is provided through email and our official support channels only.

5. Product Updates and Versions

5.1. Your license includes free updates to the Software for one (1) year from the date of purchase.

5.2. After the one-year period, you may continue using your current version indefinitely, but new updates will require license renewal or repurchase.

5.3. Major version releases may be treated as separate products requiring new licenses.

6. Data Collection and Privacy

6.1. SysNucleus Software products do not:

  • Collect personal information
  • Store user data locally or in the cloud
  • Transmit data to external servers
  • Require account creation

6.2. You are responsible for:

  • Complying with all applicable laws and regulations in your use of our Software
  • Obtaining necessary permissions when using our Software to interact with third-party services
  • Respecting third-party terms of service and usage policies
  • Ensuring your use of our Software does not violate any intellectual property rights

7. Acceptable Use

7.1. You agree to use SysNucleus Software products only for legitimate, lawful purposes.

7.2. You may not use our Software for:

  • Any illegal activities
  • Violating third-party rights or terms of service
  • Creating malicious software or engaging in harmful activities
  • Any purpose that could damage SysNucleus's reputation

8. Intellectual Property

8.1. All SysNucleus Software products, including but not limited to source code, algorithms, user interfaces, and documentation, are the intellectual property of SysNucleus.

8.2. These Terms do not grant you any rights to SysNucleus trademarks, service marks, or logos.

8.3. You retain ownership of any data you create or process using our Software.

9. Disclaimer of Warranties

9.1. SysNucleus Software products are provided "as is" without warranty of any kind, either express or implied.

9.2. SysNucleus does not warrant that:

  • The Software will meet your specific requirements
  • The Software will be uninterrupted, timely, or error-free
  • Any errors in the Software will be corrected
  • The Software will be compatible with all hardware or software configurations

10. Limitation of Liability

10.1. SysNucleus shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • The use or inability to use any Software
  • Any data loss or corruption
  • Business interruption or loss of profits
  • Unauthorized access to or alteration of your data
  • Third-party claims

10.2. In no event shall SysNucleus's total liability exceed the amount paid by you for the specific Software product that gave rise to the claim.

11. Termination

11.1. These Terms remain in effect until terminated.

11.2. SysNucleus may terminate your license immediately if you breach any provision of these Terms.

11.3. Upon termination, you must cease all use of the Software and destroy all copies in your possession.

11.4. Sections relating to intellectual property, disclaimers, liability limitations, and governing law shall survive termination.

12. Changes to Terms

12.1. SysNucleus reserves the right to modify or replace these Terms at any time.

12.2. We will provide notice of significant changes through our website or other reasonable means.

12.3. Continued use of any Software after changes constitutes acceptance of the new Terms.

12.4. If you do not agree to modified Terms, you must discontinue use of the Software.

13. Governing Law and Dispute Resolution

13.1. These Terms shall be governed by and construed in accordance with the laws of India.

13.2. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in India.

13.3. Before pursuing legal action, parties agree to attempt resolution through good faith negotiation.

14. Severability

14.1. If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

14.2. Invalid provisions shall be replaced with valid provisions that most closely approximate the intent of the original provision.

15. Entire Agreement

15.1. These Terms constitute the entire agreement between you and SysNucleus regarding the use of our Software products.

15.2. These Terms supersede all prior or contemporaneous communications and proposals between the parties.

16. Contact Information

For any questions about these Terms and Conditions, please contact SysNucleus at:

  • Email: contact@sysnucleus.com
  • Website: www.sysnucleus.com

By purchasing, downloading, installing, or using any SysNucleus Software product, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.